Facebook has introduced a new feature which allows business pages to receive private messages from their fans. This new feature bridges the gap between the business and the customers. The interaction with the customers would increase drastically.
Facebook page owners will receive notifications under their admin menu. However pages cannot initiate private conversations with their fans or others unless the user initiates a comment or posted a message on the page.
There is a possibility of spammers filling the inbox with unwanted messages. And also more private messages may lead to less public comments, which could curtail this growth somewhat.
The new facebook feature is available to facebook page admins in Asia and will be available to all in a matter of time.
Could this be facebook’s new strategy to tackle Google+ business page? We leave it up to you to decide.